Lesson 8, Buying a camera (or confessions of a camera salesman)

A bit of a different lesson this one, not about taking pictures but how to acquire the equipment to allow you to do so. I spent over 4 years selling camera equipment and have also spent nearly 20 years buying it, so here are my hints and tips.

Research, research, research. What ever you are after, be it a £1000 camera or a £5 filter, check it will meet your needs, it might be the best in its class, but if it does not do what you need it to you have wasted your money. The first thing I do is type the items name into Google and see if it has any reviews done by real people in forums or on hobby sites. Then I check for the best price and if I don’t known the company that’s offering the best price I check them as well.
Let’s look at buying the main item, the camera. For most people this is a large expenditure on something that is really not vital to life, regardless of the type or the cost it is normally a big event for your pocket, so every effort to save funds and get the most out of the experience is valid.

Research

You have found the model you want and it meets your needs, then just as you are about to make the plunge and they bring out a newer model. This will happen 9 times out of 10, cameras are always changing. Check the new one out, but remember that it will normally be more expensive and that the old one, that did meet your needs just a short time ago, will probably come down in price.

Price

Once you know what you want check for the best price, then see if a local camera store will match that price (the best deals are normally on the net as the sellers have very low over heads). Why bother with a local camera store, well it has many advantages over an online purchase, the main ones being a close point of contact in case of problems and the lower risk of dodgy stock (camera manufactures sometime market different models in different areas, so a camera destined for the USA but sold in the UK may not be covered by the makers guarantee)

The transaction

If you decide to buy from a shop the main thing to bear in mind is that the profit is not in the camera, the money is normally made on the add-ons. Online check the dealers returns policy and that they confirm that the camera comes with the manufactures guarantee.

Extended guarantees

Sales pitch; the maker only expects the camera to last a year, hence the one year guarantee offered by them, and camera repairs are very expensive. So we can extend that guarantee by X number of years, just for your peace of mind.

Facts; if you have done your research you will not be buying something that only lasts a year. Most extended covers are as complex as a Middle East peace treaty and as likely to work; a lot of what is covered may already be covered by your home insurance, if not try a specialist camera policy that will cover your whole kit and not one bit.

Batteries and memory cards

Sales pitch, the maker only gives you a small battery and memory card, you will need to buy more and the only ones recommended are those by the maker.

Facts, True, but only so you will spend more money, an example Nikon EN-EL3e £35.55, non manufactures battery of the same fit £11.59. Nikon don’t recommend that you use a non standard battery, even saying that it could damage your camera and void the guarantee. Research the issue on the net, there are a lot of manufactures of batteries that have very good reputations, and in most cases the cells inside all come from a handful of factories regardless of the name on the box.
Memory cards are a different matter, they are the thing that stores the image and care should be taken we buying them. There are plenty of third party manufactures, Sandisk to name my favourite, but there are lots of copies out there so only buy from a reputable dealer, check the net, a bad card can very quickly turn from a store for your photos, into a guitar pick.

Lens protection filter.

Sales pitch, this is a must have, much better to scratch £20 of filter than £150+ of lens.

Facts; True, but shop around as these things can be a lot cheaper on line.

Tripod

Sales pitch, all the professionals use one, it’s the only way to get really good photos.

Facts, True a lot of pro’s do use them to get really good results, but for one to be any good it has to be strong (read heavy) so will you really want to carry one around with you? Wait for a while and see if you need one.

Camera bag

Sales pitch, well you have just spent loads of money now you will want something to protect it all, we recommend this bag as it’s very good and will leave you lots of room for more kit so you won’t need to by another bag.

Facts, yes you will need a bag, yes it needs to be a good one, but, I have a top end camera bag, all canvas, brass and leather, it fits all my kit and when full I can hardly lift it! So look at what you need to carry and pick a bag that does the job, remember that you will only take good pictures if you have your camera with you, not sat at home inside a large bag you just cannot be bothered to take out with you.

To sum up, research all the kit you will need, including the price. Hit the shop knowing what you need and how much you will be happy to pay. Remember there is very little profit in the camera so the salesman may well do a deal if you are taking more than one item, copies of web pages showing lower prices may help here. You may find that you are paying a bit more than if you brought from different suppliers on the net, but by buying from one local place you have more comeback if any one item fails and as a good customer you should get technical help as and when you need it.

There are tons of extras that you can buy to add to your camera, most are not needed unless you are trying to do a particular type of shot. In the shop I saw day after day people part exchanging one gadget that they had never used, normally at a fraction of its cost, for another that would just take its place in the camera bag, never to be used. As shop staff we had first pick of these trade ins and I fell victim to the same desires, with the result I have a loft full of useless bits of kit, just in case I need them!